MTN Ghana has organised a practical artificial intelligence (AI) training programme for journalists and civil society organisations (CSOs), aimed at equipping participants with the knowledge and confidence to use AI effectively and responsibly in their work. The training, held on Monday, August 24, 2026, at MTN House, was also available to participants online and formed part of activities marking MTN Ghana’s 30th anniversary.
The AI Training for Media and CSOs brought together experts who introduced participants to a range of AI tools and demonstrated how they could be applied to everyday professional tasks. The session focused on the benefits and limitations of AI, responsible use of the technology, and practical ways participants could integrate AI into their work. Participants also undertook a practical exercise to apply what they had learnt, with the broader objective of helping users move from “AI curiosity to AI confidence.”
Welcoming participants, the Acting Senior Manager, Corporate Communications at MTN Ghana, Efua Falconer, expressed confidence that the training would provide participants with useful knowledge and hands-on experience in understanding how AI is changing the workplace. “I’m very, very confident that at the end of this session, you would have beautiful outcomes, and you would have a lot of knowledge, practical knowledge, and experience in how AI is affecting the way we do our work,” she said.
Madam Falconer also encouraged participants, particularly those from older generations, to embrace emerging technologies and remain informed about developments in the digital space. “Most of us in this room are Gen X, and very soon we would transform into older generations. So it’s very important that, at this point in our lives, we embrace the technologies that are changing and be abreast with what is happening around us,” she said. She added that MTN had brought together experts in the AI space to help media and civil society stakeholders better understand the technology and its impact.
Facilitators for the training included Samuel Adranyi, CEO and Founder of Afrilogic Solutions, Kwame Manu, Senior Manager, Digital Analytics and Monetization, and Nehemiah Yelu Attigah, CEO of HatuaTech. They took participants through practical applications of AI, including how the technology can support research, analysis, content development and other professional activities.
A major message from the training was the importance of verification and responsible AI use, particularly for journalists and other information professionals. The training stressed that information produced by AI must be checked against credible sources before it is relied upon or published.
The session also highlighted privacy and data protection as critical considerations when using AI tools. The training therefore sought not only to build participants’ confidence in using AI, but also to promote informed, ethical and safe adoption of the technology as it increasingly becomes part of professional and everyday life.
By: Victoria Kwofie
